AI & Agent Lab: How AI can be used to streamline and enhance customer service processes The AI & Agent Lab event brought together experts from the core of education, technology, and AI development. The event featured presentations from Aalto University, Microsoft, and Modirum Platforms, and the discussion focused on how AI is being used in customer service—using a top university’s AI solutions as a practical example—and on AI’s rapidly evolving role. Read article
Modirum Platforms Announces Partnership with TD SYNNEX to Enhance Public Safety Communications in the United States New York, 31 March 2026 — Modirum Platforms, a leading European technology provider of public safety and critical communication platforms, today announces a new partnership with TD SYNNEX in the United States. Read article
Modirum Platforms Strengthens Leadership: Hanna Arimo Appointed Chief Legal & Governance Officer, Susanna Pirinen Named Chief of Staff Helsinki, March 2, 2026 — Modirum Platforms today announced key leadership changes to further strengthen its global governance, legal, and people leadership capabilities. Effective March 1, 2026, Hanna Arimo will assume the role of Chief Legal & Governance Officer (CLO), while Susanna Pirinen will join the company as Chief of Staff (COS), leading People Operations and executive coordination. Read article
